Designing disability-inclusive virtual healthcare

Research Overview

The COVID-19 pandemic showed the opportunities to extend access to healthcare through the introduction of telehealth. The rapid expansion of telehealth protected patients and healthcare but often excluded the health and rehabilitation needs of people with disability.

In India telehealth has played a critical role in ensuring the continuity of care for hundreds of thousands of patients.

The VirtuCare project applies learnings from the role played by telehealth during the COVID-19 pandemic to inform the co-design, piloting and evaluation of inclusive virtual healthcare and rehabilitation services. It will produce a model of care to address health and rehabilitation needs of people with disability in India.


Professor Nathan Grills

Nicole Bishop

Dr Lindsey Gale

Sarby Veriah


A/Professor Cathy Said, School Of Health Sciences

Oommen John, George Institute for Global Health India

Dr Emma George and Assoc Prof Stacie Attrill, University of Adelaide

Dr Lalit Yadav, Flinders University

Sanjay Sood, National Telemedicine Service, CDAC, Mohali

Ashok Mysore, Infosys

GVS Murthy, Institute of Public Health (IIPH), Public Health Foundation of India

Ms Jubin Varghese, Emmanuel Hospital Association

Huib Cornielje, Enablement

Patrick Olivier and Devlin Varghese,  Action Lab, Monash University



The Virtucare Project is supported by the Australian Government through the Australia-India Council of the Department of Foreign Affairs and Trade.

It is led by the University of Melbourne and has received in-kind support from partners including Public Health Foundation of India, The George Institute, University of Adelaide, Infosys, the Emmanuel Hospital Association, and E-Sanjeevani through the Centre for Development of Advanced Computing (Mohali, India).

Research Publications

Virtual Healthcare: Towards an Inclusive Future of Healthcare

Research Projects

For project inquiries, contact our research group head.

School Research Themes

Disparities, disadvantage and effective health care

Department / Centre

Disability, Inclusion and Rehabilitation , Health Systems Governance and Financing

Unit / Centre

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