Under-utilisation of NDIS Packages

Project Details

The National Disability Insurance Scheme (NDIS) provides support to people with disability, their families and carers. NDIS Participants are provided funding packages to purchase the supports they need. However, participants are not utilising their supports fully. The Productivity Commission noted the underutilisation of NDIS plans as a significant issue of concern.

This Victorian-based project aims to explore why NDIS participants are not fully using their allocated funds and to determine whether under-utilisation of NDIS plans is driven by socio-demographic disadvantage or other factors. The project will use administrative data and qualitative in-depth interviews to find answers to this problem. Study findings will include evidence-based policy recommendations to inform future policy on improving the effectiveness of the NDIS, and improving the lives of people with disabilities.


Professor Anne Kavanagh
Dr Ashley McAllister 
Dr George Disney
Dr Sean Byars all from the Disability and Health Unit, Centre for Health Equity, Melbourne School of Population and Global Health


The project is in partnership with the Victorian Department of Health and Human Services.

Research Group

Disability and Health Unit

School Research Themes

Disparities, disadvantage and effective health care

Key Contact

For further information about this research, please contact the research group leader.

Department / Centre

Centre for Health Equity

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