Peoples’ Expectations of Responsive Health Systems: Insights from Maternity Care in Vietnam - Kimberly Lakin
Peoples’ expectations of responsive health systems: A case study of maternity care in Vietnam
Health systems responsiveness is the “health system’s ability to meet the population’s legitimate expectations”. Despite growing recognition of the importance of responsiveness in recent years, several theoretical and empirical gaps remain. Theoretically, there is limited explicit engagement with and understanding of what corresponds to a legitimate expectation of care. Moreover, current analytical frameworks of responsiveness and resultant empirical work do not yet sufficiently consider the broader contextual conditions which define what people expect from their health systems. Such a consideration is particularly important given the political, economic, and health system transitions and changes experienced by low- and middle-income countries (LMICs) in recent decades.
Supervisors
Professor Sumit Kane
Professor Rosemary McKenzie
Advisory Committee Chair: A/Professor Meghan Bohren