Access to health systems can be difficult for patients, and access to managing their healthcare needs is often fragmented. A shared care approach uses the skills, knowledge and experience of a patient, carer and the health professionals who share joint decision making for an individual’s care. We talk about patient-centred care but we do not have patient-centred systems.

Our Vision

Enabling the Right Patient, Right Care, Right Time, Every Time

About #NavigatingHealth

The CSIRO Future of Health 2018 Report cites that the health system will shift but the current lived realityGraphic showing the steps needed for the health systyem to transition from  a reactive stsuems to a holistic & predictive approach is that patients face complex health systems which are often difficult to navigate with particular challenges transitioning across levels of health care.

#NavigatingHealth is a policy and advocacy project co-travelling an international doctoral thesis. The aims of the project are to streamline the silos and address the fragmentation by bringing together all those who are developing solutions to enable patients and carers to better navigate healthcare journeys. Through creating visibility by sharing stories & approaches, we are building community and sharing thinking to address these complex problems. We all have a role to play.

Interested in joining us? Sign up now

Community of Practice

Our Community of Practice brings together all those interested in enabling more streamlined journeys in health. We are exploring  patient and professional journeys across a life journey of care to understand the problems encountered and more importantly the enablers being developed.

The following organisations have spoken at our meetings over the past year to share their experiences, solutions and learnings.

Logos of organisations involved in minding the gap

Interested in joining us? Sign up now


We run

Upcoming Events

Thank you for all your support and interest in 2022,  our series will recommence in February 2023.

  • 06 February 2023, 12noon AEDT - Save the date. Details available soon.
  • late March 2023. Details to be confirmed.

International Webinar Recordings

Past topics

  • Navigating Across Rare and Complex Conditions & Scaling Solutions – Kate Holliday, Centre for Community Driven Research
  • Navigating the path to adulthood: Legal capacity, decision-making, and profound intellectual disability – Michelle King, University of Queensland
  • Navigating employment, health and disability – Mary-Jane Stolp, The Bridge
  • “A thousand meaningful conversations” Dr Linny Kimly, Phuong, the Water Well Project
  • Patient Data for Patient Outcomes Nicole Cooper, Dr Phil Smart, the Bowel Cancer Outcomes Registry
  • 50 Things They Don’t Tell You About Being a Patient – Alexandra Wilson, Griffith University
  • Overcoming Multiple Sclerosis – Professor Craig Hassed, Overcoming Multiple Sclerosis
  • Pathways in Upper GI Cancers – David Menzies, Pancare
  • Integrating Across Complexity – Catherine Grant, Western Health
  • First Nations Navigation in Cancer Care – Dr Bena Brown, University of Queensland
  • Nurse Navigator in Complex Chronic Disease – Nikia Goldsmith, Metro North Queensland
  • Navigating Children’s and Youth Health – Perrin Moss, Children’s Health Queensland
  • Aged Care System Navigator – Kate Kleeman, COTA Queensland
  • Health literacy to improve navigation – Professor Richard Osborne, Swinburne University
  • The problem of misinformation and disinformation in a cancer context – Hayley Jones, McCabe Centre for Law & Cancer
  • Improving cardiac patient continuity of care (hospital, home, community) – Dr Susie Cartledge, Monash University
  • Closing the gap: Leadership in Vision in Eye Health – Professor Hugh Taylor, University of Melbourne
  • Addressing the Gaps Peer Navigation in Cancer – Sarah Powell, Pink Hope
  • Partnering with Consumers – Anna Flynn, Australian Centre for Safety & Quality in Healthcare
  • Why This Matters - Leanne Wells, Consumer Health Forum
  • The Role of the GP in Health System Complexity – Dr Jane Crowe, Deepdene Surgery/Peter MacCallum Cancer Centre
  • Navigating multiple systems and gaps: health, disability and education – Heather Renton, SWAN Australia
  • Developing programs to navigate childhood development delays – Alison Davies, Northern Health
  • Peer Support Programs in Mental health – Robert O’Leary, Batyr
  • Navigating Across Cancer and Chronic Care – Geraldine McDonald, Peter MacCallum Cancer Centre
  • Aged Care Navigators – Andrew Clarke, COTA Australia
  • Person Centred Systems Change: Why This Matters – David Bunker, Brisbane Diamantina Health Partners
  • The Future Workforce – Provision of Consumer Focused Care – Professor Peter Brooks, University of Melbourne
  • The Right Place: A Community of Navigators – Dianne Gibb, Department of Health, Tasmania
  • Optimal Care Pathways for Professionals and Patients – Julia Brancato, Cancer Council Victoria
  • Bicultural Community Champions: Covid Navigators – Silva Nazaretian, Enliven
  • Navigating Dementia Service – Emma Craig, Dementia Australia

Knowledge  base

We are collecting resources - check back here to access a developing list of local, national and international resources.

Do you have a resource to share? Please email to the Project Lead

Sian Slade

Project Lead

As a healthcare professional who worked in HIV/AIDS in the 1990s, I was an active part of developing shared care approaches. This approach uses the skills, knowledge and experience of the patient, carer and the health professionals who share joint decision making for an individual's care. But these learnings have never been scaled at a systems level. It was this background and a personal experience of a friend with pancreatic cancer that motivated my Master of Public Health Capstone research to understand the current situation in Australia. If this is a known problem impacting patients every single day, what is being done to address it?

My Masters research, presented at the Canadian Health Navigation Conference in April 2022, highlighted that stakeholders have distinct (all be they overlapping to some extent) areas of focus - structural, informational and emotional - and the mechanisms for seamless transition are not embedded across the health system. My PhD research, in Australia and UK, will build on the above and aims to identify the mechanisms that are being developed and deployed to enable patients to access and manage their healthcare across the levels of health.

Read more

Selected Publications and Presentations

Morse DF, Sandhu S, Mulligan K, et al Global developments in social prescribing BMJ Global Health 2022;7: e008524

Slade S, Patient Navigation in Australian Healthcare (oral) Canadian Health Navigation Conference Apr 2022

Slade, S The Future of Health is patient-partnered but how do we get there? Consumer Health Forum May 2022

Social Prescribing Show 2022 – Building a Global Social Prescribing Movement NHS England 2022

Slade S Mind the Gap: NavigatingHealth, Australian Healthcare & Hospitals Assocn, The Health Advocate Nov 2021

Slade, S, Brooks, P. Developing a Systems Approach to Enable Patient Navigation Croakey March 2021

Personalising Care at Population Level: The Opportunity for Social Prescribing 2020 MSPGH, University of Melbourne

Slade S, Shen C, A People Approach to Managing Knowledge: Why Do You Come to Work and Who Are You Working for? Calnan N, Lipa M, Kane P, Menezes J pp 361 – 379 USA CRC Press 2018