Support services
Getting Help
The following phone numbers are available 24 hours, 7 days a week:
- Mental Health Line: 1300 280 737
- Life Line: 13 11 14
- BeyondBlue: 1300 224 636
- MensLine: 1300 78 99 78
- Kids Helpline: 1800 55 1800
- Suicide Line: 1300 651 251
Assault or Family Violence
- National Sexual Assault, Family and Domestic Violence Counselling Service: 1800 737 732
- Safe Steps: 1800 015 188
- Victims of Crime Helpline: 1800 819 817 (8am-11pm)
- Men's Referral Service: 1300 766 491 (Mon-Fri 8am-9pm, Weekend 9am-6pm)
Alcohol and Drugs
- DirectLine: 1800 888 236
- Alcoholics Anonymous: 9429 1833
Further Support Services
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Awareness & Preparedness
- VicEmergency
- Fire Warnings (Country Fire Authority)
- Current Emergency Info (Victorian SES)
- Road Closures (Vic Roads)
- Emergency Management Victoria
- 2009 Victorian Bushfire Royal Commission
- Fire Safety Brochures (CFA)
- Department of Environment, Land, Water & Planning
- Australian Red Cross
-
Fire Recovery Unit
Bushfire Recovery Unit website (Regional Development Victoria)
This is a key point of contact within the State Government for information and connection to services for bushfire-affected individuals and communities.
The Fire Recovery Unit provides the following guides:
-
Recovery Resources & Support
- Info Sheets on Supporting Children and Adolescents (Department of Education & Training)
- After the Emergency (Red Cross podcasts, stories and information)
- Recovering from emergencies support (Red Cross)
- Victorian Bushfire Appeal Fund (Department of Human Services)
- Assistance in Emergencies Help in an Emergency (Centrelink)
- Disaster Legal Help Victoria
- Berry Street
- Anglicare Victoria
-
Grief, Bereavement and Trauma
- Resources for Those Affected by the 2009 Victorian Bushfires (Australian Centre for Grief & Bereavement)
- Phoenix Australia: Centre for Posttraumatic Mental Health
- Trauma & Primary Aged Children Grief & Trauma Resources for Parents (Better Health)
-
Community Health Services
- DPV Health (formerly Dianella Health and Plenty Valley Community Health)
- healthAbility (Nillumbik Community Health Service)
- Nexus Primary Health
- Eastern Health
- EACH
- Latrobe Community Health Service