Great expectations: Achieving the promise of public reporting of health service performance in Australia
This research project will identify promising strategies to improve the impact of Australian public performance reporting on quality of care in private and public hospitals. It will examine the effectiveness of strategies that are currently being used and recommendations for strategies to be developed in the future.
In the last decade there has been an increasing trend towards public reporting of health service performance and the assessment of its impacts on quality of care. Overall the evidence suggests that while there are some benefits associated with the introduction of public health service performance reporting there is considerable scope to further develop these interventions to better meet the needs of purchasers, providers and patients. There is also a need to consider unintended benefits and how they might be prevented in a systematic way. This project aims to identify promising approaches to improving the ability of public performance reporting to improve health service quality.
Dr Rachel Canaway
School Research Themes
For further information about this research, please contact the research group leader.